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Member don't see a payment option

It is possible that members don't see a payment option, there are several reasons for that. 

Validating your club bank account

When you publish a tournament and your club's bank account has not yet been validated, a pop-up window will appear displaying a validation code.

To complete the validation process, follow the steps described in this article:

  1. Transfer €1 from the club's bank account.
  2. Include the club name and the validation code in the payment reference.

Please ensure that the correct bank account is configured in your account settings. In some cases, the bank account on file may still belong to the governing body instead of the club.

The timing of the €1 transfer is not critical; however, the bank account must be successfully validated before players can make payments. Until the payment and collection settings have been configured correctly, player payments cannot be processed because there is no valid destination account for the funds.

Moreover, SEPA is not working anymore. Ideal/Wero is the only payment option possible in The Netherlands.